This week I have been sharing with you some common characteristics of good coaches. These are tips you should use to evaluate your coach (in whatever area you are being coached in) or to evaluate yourself and become better if you are already a coach.
Quality #9: Always be positive and upbeat.
You clients might be having a bad day when they talk to you. Any type of negative attitude will only result in them putting you into the same category they put everyone else who is getting on their nerves that day. As a coach, you need to be the one person they can count on as always being positive.
Even if you are having a bad day, you need to be positive and upbeat when talking with your client! Every time! If your client does not feel they have a “safe space” to vent or share when with you, you are doing them no good at all. Even if you do not say anything, they can pick up on your “vibes” and will know you do not really care what they are sharing with you at that moment. That is one fast way to LOSE clients!
Quality #10: NEVER GIVE ADVICE!
I covered this a little bit in “Quality #2,” but it bears repeating in its own Quality Category!
Never tell a client what to do. You job is to help the “discover” what to do. Often this means guiding them down a path of discovery until “they realize” what it is that needs to happen. It has to come from within them. Not from you!
Quality #11: Do not be Judgmental.
Your clients may share some things with you that you totally disagree with. Do not get into a philosophical discussion about their positions. If you are absolutely against everything they are saying, doing or planning, tell them you are not the person to help them. You owe it to yourself and to them to back out of the relationship in this situation.
You cannot help them if you are against what they want to do. They will learn you really do not support them.
Quality #12: Share Other Resources
You may know of additional resources outside of your area of expertise that will help your clients. It shows you are truly a professional if you are willing to refer your clients to others that specialize in certain areas.
You can watch the YouTube video I created on this topic for today HERE:
If you are looking for an opportunity for a new, part time business that will help you to generate an additional income stream, I recommend you take a look at this. I’m involved in it and would love to share more with you.
I also have a couple of resources you can read on this topic below. They may give you a different perspective on your situation.